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EMMA POWELL | TEMPUS

BT has too many calls on the line

The Times

Rising costs and underperforming businesses have left BT struggling to convince investors to wait on hold.

The former monopoly has few delay tactics at its disposal. One of the few is swingeing job cuts, the latest attempt by Philip Jansen, BT boss, to prove that the telecoms group can emerge from spending billions on upgrading its network to full-fibre and rolling out 5G technology, as a lighter, more cash-generative business.

The telecoms group plans to cut its workforce by more than 40 per cent, taking between 40,000 and 55,000 people out of the business by the end of the decade. About half of the culling will come as the group comes to the end of its £15 billion new broadband build and the operating efficiency